Install Cisco AnyConnect Secure Mobility Client on a Mac Computer Objective This article shows you how to download and install the Cisco AnyConnect Secure Mobility Client version 4.8 on a Mac Computer. This article is applicable only to Cisco. Mac OS Catalina (10.15) is compatible with AnyConnect. Cisco Jabber Softphone for VDI extends the Cisco collaboration experience to virtual deployments. With a supported version of Cisco Jabber for Windows, users can send and receive phone calls on their hosted virtual desktops (HVD). The Cisco Jabber Softphone for VDI software automatically detects the.
Notice
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Revision History
| Revision | Publish Date | Comments |
|---|---|---|
28-Aug-19 | ||
2.0 | Updated the Workaround/Solution Section |
Products Affected
| Affected OS Type | Affected Software Product | Affected Release | Affected Release Number | Comments |
|---|---|---|---|---|
AnyConnect VPN Client Software | 4.7.00136, 4.7.01076, 4.7.02036, 4.7.03052 | |||
NON-IOS | 4.6 | 4.6.00362, 4.6.01098, 4.6.01103, 4.6.02074, 4.6.03049, 4.6.04054, 4.6.04056 | ||
NON-IOS | 4.5 | 4.5.00058, 4.5.01044, 4.5.02033, 4.5.02036, 4.5.03040, 4.5.04029, 4.5.05030 | ||
NON-IOS | 4.4 | 4.4.00242, 4.4.00243, 4.4.01054, 4.4.02034, 4.4.02039, 4.4.03034, 4.4.04030 | ||
NON-IOS | 4.3 | 4.3.00748, 4.3.01095, 4.3.02039, 4.3.03086, 4.3.04027, 4.3.05017, 4.3.05019 | ||
NON-IOS | 4.2 | 4.2.00096, 4.2.01022, 4.2.01035, 4.2.02075, 4.2.03013, 4.2.04018, 4.2.04039, 4.2.05015, 4.2.06014 | ||
NON-IOS | 4.1 | 4.1.00028, 4.1.02011, 4.1.04011, 4.1.06013, 4.1.06020, 4.1.08005 | ||
NON-IOS | 4.0 | 4.0.00048, 4.0.00051, 4.0.00057, 4.0.00061, 4.0.02052 |
Defect Information
| Defect ID | Headline |
|---|---|
| CSCvq59308 | MAC 10.15 : Hostscan 4.8 is failing with error ' Posture Assessment Failed ' |
| CSCvq11813 | 32 bit hostscan causes 'This application is not optimized for your Mac ' error with anyconnect 4.7 |
Problem Description
When used with macOS Catalina 10.15.x, VPN connections will not be established with some versions of Cisco AnyConnect Secure Mobility Client and some versions of the HostScan package.
Background
HostScan provides the AnyConnect Client the ability to identify the operating system, anti-virus, anti-spyware, and firewall software installed on the host.
In macOS Catalina 10.15.x and later, the operating system will no longer support execution of 32-bit binaries, which are included in HostScan packages 4.3.x and earlier. As a result, AnyConnect Client end-users who attempt to connect from macOS Catalina to a Cisco Adaptive Security Appliance (ASA) head-end that runs HostScan package 4.3.x and earlier will not be able to successfully establish VPN connections. Cisco AnyConnect 4.8.00175 is the first version that officially supports operation on macOS Catalina and contains no 32-bit code.
Problem Symptom
If a device that runs the macOS Catalina release attempts to connect with an ASA head-end that runs HostScan package 4.3.x and earlier, this “Posture Assessment Failed: Hostscan CSD prelogin verification failed” pop-up warning message appears:
Additionally, during the first launch of AnyConnect HostScan, SystemScan, and DART modules on macOS Catalina 10.15.x, one-time-only file access request pop-up messages might appear. For further information, refer to the AnyConnect Client 4.8 Release Notes.
Workaround/Solution
Solution
For macOS Catalina 10.15.x users to successfully establish VPN connections using AnyConnect Client with HostScan, these three steps must be performed:
- HostScan package on the ASA head-end must be migrated to HostScan 4.8.00175 or later.
- If you migrate from HostScan 4.3.x to 4.8.00175 or later, the Dynamic Access Policy (DAP) policies must be updated to the new DAP policy definitions introduced in 4.6.x. For additional information, refer to the AnyConnect HostScan Migration 4.3.x to 4.6.x and Later document.
- AnyConnect Client must be upgraded to 4.8.x or later.
Workaround
If an upgrade to HostScan package 4.8.00175 or later is not an option, administrators of systems with HostScan package 4.3.x and earlier can disable HostScan on their ASA head-end in order to restore VPN connectivity. If disabled, all HostScan posture functionality and dynamic access policies (DAPs) that depend on endpoint information will be unavailable.
For More Information
Catalina Cisco Anyconnect Windows 10
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
Mac Os Catalina Cisco Anyconnect
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