1. Anyconnect Was Not Able To Establish A Connection To The Specified Secure Gateway 2020
2. Anyconnect 4.8 Was Not Able To Establish A Connection To The Specified Secure Gateway
3. Cisco Anyconnect Cannot Establish Connection
4. Anyconnect Was Not Able To Establish Secure Gateway System

Tips - AnyConnect was not able to establish a connection to the specified secure gateway. Please try connect again.

Cisco is not able to make any guarantees of correct AnyConnect operation for customers with SHA-1 secure gateway or intermediate certificates or running old versions of AnyConnect. Cisco highly recommends that customers stay up to date with the current maintenance release of AnyConnect in order to ensure that they have all available fixes in place. Mar 31, 2020 What should be done when an attempt to connect to VPN using Cisco AnyConnect generates this message: AnyConnect was not able to establish a connection to the specified secure gateway. Please try connecting again. In the Windows Control Panel navigate to Internet options (Network and Internet Connections, and then Internet Options).

In most cases, you won't need to uninstall an old VPN client; you can just stop using it. However, some users report error messages with the new AnyConnect VPN that can be corrected by uninstalling older ones.

The error message

You may need to uninstall the old VPN clients if you see the message 'AnyConnect was not able to establish a connection to the specified secure gateway. Please try connecting again.'

On Windows

Windows 7

1. Click the Start Menu.
2. Type View network connections in the search bar, then click that item in the results list.
3. In the window that appears, right-click the old VPN item you want to remove and choose Delete. You may need to delete two items:
   1. CITES VPN with the subheading WAN Miniport (PPTP)
   2. Aventail VPN with the subheading Aventail VPN Adapter
4. (If you had an Aventail VPN client installed:)
   Go to the Start Menu- > Control Panel -> Uninstall Program.
5. In the list of programs that appears, select Aventail Connect, then click the Uninstall button above the list.
6. Click Yes when prompted to uninstall.
7. If the Aventail icon remains on your desktop after uninstallation, you can drag it into your Recycle Bin.

Windows 8

1. Right-click the Start Menu.
2. Select Network Connections from the list of options.
3. In the window that appears, right-click the old VPN item you want to remove and choose Delete. You may need to delete two items:
   1. CITES VPN with the subheading WAN Miniport (PPTP)
   2. Aventail VPN with the subheading Aventail VPN Adapter
4. (If you had an Aventail VPN client installed:)
   Go to the Start Menu- > Control Panel -> Uninstall Program.
5. In the list of programs that appears, select Aventail Connect, then click the Uninstall button above the list.
6. Click Yes when prompted to uninstall.
7. If the Aventail icon remains on your desktop after uninstallation, you can drag it into your Recycle Bin.

Windows 10 is unlikely to have the Nortel or Aventail VPN installed from use with the prior versions of the Tech Services VPN. If you need to uninstall them because they were installed for a different VPN, please refer to that group's documentation.

On Mac

Removing the old CITES VPN (aka Nortel)

1. Under System Preferences, choose Network
2. In the left hand list of connections, choose the old VPN that you want to remove. (If it says vpn3.near.uiuc.edu in the Server Address line, it's an old connection and should be removed.)
3. Uncheck the box that says 'Show VPN status in the menu bar.'
4. Click the minus button below the left hand column.
5. Click Apply.

Removing the Aventail VPN client

1. With your Finder open to Applications, find Aventail Connect in your applications list.
2. Right click on it and choose Move to Trash.
3. If prompted, enter the computer's administrator user name and password.

More help

If you need further assistance with this error, please contact the Help Desk.

How do I get started with the GlobalProtect Campus VPN?

For COVID-19 ​Continuity:

While the majority of the online instruction systems do not require a VPN connection, many other campus systems do. The Office of Information Technology (OIT) recommends that students use the pilot VPN service, GlobalProtect VPN, which is available at https://vpn.gatech.edu.

VPN - Smartphone Cisco AnyConnect setup

Download Cisco AnyConnect from phone's app store

Setup Cisco AnyConnect

VPN - Cisco AnyConnect specified secure gateway error - Windows

Windows Users

There are a couple of reasons why a Windows user will get the error 'AnyConnect was not able to establish a connection to the specified secure gateway' or 'The VPN client agent was unable to create the interprocess communication depot' while trying to connect using the Software VPN:

VPN issue using FireFox browser

Enabling and disabling DNS-over-HTTPS

You can enable or disable DoH in your Firefox browser

VPN - Download Cisco AnyConnect

1. Open a browser and type anyc.vpn.gatech.edu

2. Login with your account

Anyconnect Was Not Able To Establish A Connection To The Specified Secure Gateway 2020

3. 2 factor auth

4. License agreement​

Anyconnect 4.8 Was Not Able To Establish A Connection To The Specified Secure Gateway

VPN - Second Password

5 Options for Second Password

A. type 'Push'

B. type 'Phone'

How do I install the Cisco AnyConnect Client on Windows 7 and 8?

Cisco Anyconnect Cannot Establish Connection

Anyconnect Was Not Able To Establish Secure Gateway System

Note: This will only install the VPN client software, and not the Start Before Logon component which some campus units require.